Terms & Conditions
Terms & Conditions:
PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE
All bookings made via Participating Websites or with Lucinda Fishing Lodge directly are made subject to these terms and conditions and the person making the booking will be deemed to have accepted these Terms and Conditions on behalf of all persons who will be staying at the Property under the booking once any payment is made in relation to the booking
CANCELLATIONS
All cancelled bookings will be charged an administration fee of $22.00 as well as the designated amount depending on the notice given.
Cancellations can be made in the period of time as per your confirmation letter that has been emailed to you with only the admin fee charged or Cancellations made up to 30 days prior to arrival will incur the administration fee only. Cancellations made within the 30 days prior to arrival, the full fee will be taken.
A reservation made directly with Lucinda Fishing Lodge can be cancelled directly with the Motel.
A reservation made through a Third Party booking agent ie. Booking.com, Wotif, etc must be cancelled with the Third Party booking agent.
PRE PAYMENT
One nights accommodation pre payment is required after booking for standard times.
100% pre payment for peak periods, being 50% upfront pre payment is required for peak periods with the remaining 50% payment required before 30 days prior to check in
Group bookings:
Group bookings require the first night of each room deposit payable at the time of booking with the balance payable 30days prior to arrival.
REFUNDS
NO shows - will be subject to a 100% cancellation fee
NO refunds for early departures
NO refunds given after check-in
GENERAL TERMS
Before departure, all food must be removed from fridges, all rubbish put in the appropriate rubbish bins provided, and crockery and cutlery washed and put away. The Property must be left in a clean and tidy condition. Extra cleaning charges may be incurred for the cleaning of dirty dishes or removal of excessive rubbish etc. or if there are bad smells left in the room. Should the cleaning fee be more than the usual cost for cleaning the property, you will be charged the additional costs over and above the normal cleaning fee which will be charged to your credit card
FIRE
Due to Fire regulations, Management must be aware of number of guests in rooms.
NO CANDLES OR OPEN FLAMES PERMITTED. Should the Fire Alarm be activated, the cost of Emergency Services attending, will be charged to the guest.
SMOKING
Smoking inside any rooms is strictly prohibited. If there is any evidence of smoking inside rooms you will be charged an additional $500 for a specialised clean to eliminate odours. Please ensure doors and windows are closed if smoking near rooms
NO BUCKS PARTIES PERMITTED
Lucinda Fishing Lodge has a strict NO BUCKS PARTIES POLICY.
PETS
Lucinda Fishing Lodge is NOT pet friendly
EXTRA CHARGES THAT MAY BE CHARGED TO YOUR CREDIT CARD
Smoke in the room
Room degradation (such as vomit, bodily wastes)
General damage to motel property, fittings, fixtures
All non-standard cleaning charges
And or any problem sufficient to result in a room being withdrawn from its availability
CREDIT CARDS
By providing valid credit card details you warrant that you have the authority to use the credit card and you authorise Lucinda Fishing Lodge to charge the cost of your booking to the credit card or any fees as agreed to by the rules of stay. If paying by cash, a bond in the amount of $200.00 will be charged on check-in
Lucinda Fishing Lodge Management reserves the right to refuse entry for any reason whatsoever including where the guest has engaged in conduct on a previous occasion adverse to the motel. It is a Management’s discretion to refuse service or entry. Motel staff have the right to refuse service or remove patrons for inappropriate or offensive behaviour.
NUMBER OF GUESTS
At no time during your occupancy is the number of guests staying to exceed the number booked, unless prior approval is sought and given by management. Any persons exceeding the maximum occupancy of the property will be considered trespassers and will be evicted.
Guests are expected to be respectful of other guests at all times, and to be quiet between 10pm-7am. Disturbance to other guests and neighbours including excessive noise and music is prohibited and may result in eviction without refund. Parties or gatherings are strictly prohibited, unless prior arrangements have been made with Management. If a noise complaint is received a first warning will be given, if a second complaint is received this will result in immediate eviction with no refund.
1. On booking with Lucinda Fishing Lodge, you agree that you will pay us the room rate for each day of your stay and any additional charges up until the time that you have departed.
2 You agree that check in time is 2pm, unless we agree to another time.
3. You agree that check out time is 10am, unless we agree to another time and that departure after 10am may incur an additional charge.
4. You agree, when booking with Lucinda Fishing Lodge, that you will leave the property in a reasonably clean state and agree to take responsibility for accidental or deliberate damage caused during your stay.
5. Smoking inside any rooms is strictly prohibited. If there is any evidence of smoking inside rooms you will be charged an additional $500 for a specialised clean to eliminate odours. Please ensure doors and windows are closed if smoking near rooms
6. No Pets are permitted on the premises.
7. You agree to return the key for the room at the time of your departure and agree to pay a charge for the replacement of keys you lose or fail to return.
8. You agree that any valuables, goods or vehicles that belong to you, brought onto the premises, remain your responsibility and Lucinda Fishing Lodge will not be responsible for their safekeeping.
9. You agree that in any case where you or any guest brought onto the premises by yourself, causes any unreasonable annoyance to another guest, we have the right to evict you or any member of your associated party. Parties or gatherings are strictly prohibited, unless prior arrangements have been made with Management. Disturbance to other guests and neighbours including excessive noise and music is prohibited and may result in eviction without refund. If a noise complaint is received a first warning will be given, if a second complaint is received this will result in immediate eviction with no refund
10. You agree that if you post reviews, comments or photos on this site or on our social media account, you give Lucinda Fishing Lodge royalty free right to use, reproduce or display such reviews, comments or photos.
11. Please note that any 3rd party hire equipment and watercraft are not permitted on site or on the Pontoon
12. The use of the pontoon is at your own risk. Lucinda Fishing Lodge is not liable for any damages you may incur while using the pontoon.
PAYMENT OF DEPOSIT OR FULL PAYMENT CONSTITUTES ACCEPTANCE OF THESE TERMS AND CONDITIONS
The terms and conditions of booking are subject to change without notice.
Prices are subject to change without notice.
PAYMENT OF DEPOSIT OR FULL PAYMENT CONSTITUTES ACCEPTANCE OF THESE TERMS AND CONDITIONS